FAQ

Welcome to our Frequently Asked Questions page - the place to find information about our products & services, how to design your products and how to order your products. Our FAQs are categorised, so choose from the categories below to refine your search results.
If you require any more information, please don't hesitate to contact us.

Please select a category to browse....
  



How do I design and order name badges online?
Added: 14-04-2008           Updated: 14-04-2008           Category: Online Ordering      FAQ #: 00000002

Answer:
For online ordering instructions for our name badges, please download the information sheet via the link below.

Should you have any difficulties ordering your badges, please don't hesitate to contact our customer service team.

Helpful Links:
- iD Concepts Online Ordering Information Sheet
- Contact AJ Parkes Customer Service



What do I do if I forget my password?
Added: 14-04-2008           Updated: 14-04-2008           Category: Online Ordering      FAQ #: 00000001

Answer:
Please contact our customer service team via the "contact us" page on any of our sites.

Helpful Links:
- Contact AJ Parkes customer service



Are there minimum order quantities for your products?
Added: 14-04-2008           Updated: 14-04-2008           Category: General Ordering     FAQ #: 00000003

Answer:
AJ Parkes employs a minimum order value policy of $55 inc.GST for all products excluding online name badge orders.

Most of our product range is available for order quantities of 1+, however some products such as custom metal badges, custom medallions and plastic moulded products may involve minimum order quantities. Please consult our friendly customer service team for more information regarding minimum order quantities for your product requirements.

Helpful Links:
- Contact AJ Parkes Customer Service



Do you accept international orders?
Added: 14-04-2008           Updated: 14-04-2008           Category: General Ordering     FAQ #: 00000004

Answer:
YES. AJ Parkes despatches products worldwide with orders regularly from New Zealand, the Asia Pacific region and the UK. We use a variety of carriers to ship your international order to it's destination.

Please note:
International orders may incur fees and taxes from local governments. AJ Parkes takes no responsibility for these fees or any other in relation to the delivery of international orders. For more information, please consult your local authorities BEFORE placing your order. The links supplied below are for information only - AJ Parkes does not take any responsibility for the information on these sites.

Helpful Links:
- New Zealand Customs - Import Duties and Levies
- UK Import Duty Information
- Contact AJ Parkes Customer Service

 
Parkes Plastics is your "one-stop-shop" for tool and die making, plastic injection moulding and related services....
....Expert staff, ISO 9001 certification and over 40 years experience!